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Privacy Policy

1. Data Controller

Kodeksa, a company established in the Republic of Ecuador, is responsible for the processing of personal data collected through this website.

2. Data We Collect

Kodeksa collects the following types of personal data:

2.1 Voluntarily Provided Data

  • Contact form: Name, email address, and message.
  • Direct communications: Information you provide when communicating with us via email or other means.

2.2 Automatically Collected Data

  • Technical data: IP address, browser type, operating system, pages visited, and time spent on site.
  • Cookies: Information collected through technical cookies necessary for website operation.

3. Purpose of Processing

We use your personal data for the following purposes:

  • Respond to inquiries: Address and follow up on requests submitted through the contact form.
  • Commercial communications: Send information about our services, only if you have given your express consent.
  • Service improvement: Analyze website usage to improve user experience.
  • Legal compliance: Meet requirements from competent authorities when applicable.

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Consent: By submitting the contact form or subscribing to communications, you consent to the processing of your data.
  • Legitimate interest: To improve our services and user experience on the website.
  • Contractual performance: When processing is necessary for the provision of contracted services.

5. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes described, and subsequently for legally established periods to address potential liabilities.

  • Contact data: Retained while there is a commercial relationship or legitimate interest, and up to 2 years after the last interaction.
  • Contractual data: Retained for the duration of the contract and applicable legal periods (minimum 5 years).

6. User Rights

In accordance with Ecuador's Organic Law on Personal Data Protection, you have the following rights:

  • Access: Know what personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data when no longer necessary.
  • Objection: Object to the processing of your data under certain circumstances.
  • Portability: Receive your data in a structured, commonly used format.
  • Restriction: Request limitation of processing in specific cases.

To exercise these rights, send a request to contacto@kodeksa.lat clearly indicating the right you wish to exercise and attaching a copy of your identity document.

7. Data Sharing

Kodeksa does not sell, rent, or share your personal data with third parties, except in the following cases:

  • Service providers: Companies that help us operate the website and provide our services (hosting, email), under strict confidentiality agreements.
  • Legal requirements: When required by law or competent authorities.
  • Express consent: When you have expressly authorized sharing.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • Data encryption in transit (HTTPS)
  • Restricted access to personal data
  • System monitoring and auditing

9. International Transfers

Since Kodeksa operates in multiple Latin American countries (Ecuador, Chile, Argentina), your data may be transferred and processed in any of these locations, always under adequate protection measures.

10. Minors

Our services are aimed at businesses and professionals. We do not intentionally collect data from individuals under 18 years of age. If you become aware that a minor has provided personal data, please contact us to proceed with its deletion.

11. Policy Changes

Kodeksa may update this Privacy Policy periodically. Changes will be posted on this page with the last update date. We recommend reviewing this policy regularly.

12. Contact

For any inquiries about this Privacy Policy or the processing of your personal data:

Last updated: December 20, 2025